SHAPERO
v.
KENTUCKY BAR ASSOCIATION.
Richard D. SHAPERO, Petitioner
v.
KENTUCKY BAR ASSOCIATION.
No. 87-16.
Supreme Court of the United States
Argued March 1, 1988.
Decided June 13, 1988.
Justice BRENNAN delivered the opinion of the Court as to Parts I and II, concluding that a
State may not, consistent with the First and Fourteenth Amendments, categorically prohibit
lawyers from soliciting business for pecuniary gain by sending truthful and nondeceptive
letters to potential clients known to face particular legal problems. Such advertising is
constitutionally protected commercial speech, which may be restricted only in the service
of a substantial governmental interest, and only through means that directly advance that
interest. Zauderer, supra. Moreover, this Court's lawyer advertising cases have never
distinguished among various modes of written advertising to the general public, as is
recognized by Rule 7.3's exemption for advertising "distributed generally to persons
not known to need [the particular] legal services ..., but who are so situated that they
might in general find such services useful." The court below disapproved petitioner's
letter solely on the basis of its failure to qualify for this exemption, analogizing to
Ohralik v. Ohio State Bar Assn., 436 U.S. 447, 98 S.Ct. 1912, 56 L.Ed.2d 444, for the
proposition that targeted, direct-mail solicitation by a trained lawyer to a potential
client "overwhelmed" by his legal troubles and therefore having an
"impaired capacity for good judgment" creates a serious potential for undue
influence. However, respondent's reliance on Ohralik, which held that a State could
categorically ban all in-person solicitation, is misplaced, since the two factors
underlying that decision--the strong possibility of improper lawyer conduct and the
improbability of effective regulation--are much less a risk in the targeted, direct-mail
solicitation context. The recipient of such advertising is not faced with the coercive
presence of a trained advocate or the pressure for an immediate yes-or-no answer to the
representation offer, but can simply put the letter aside to be considered later, ignored,
or discarded. Moreover, although a personalized letter does present increased risks of
isolated abuses or mistakes, these can be regulated and minimized by requiring the lawyer
to file the letter with a state agency having authority to supervise mailings and penalize
actual abuses. Scrutiny of targeted solicitation letters will not be appreciably less
reliable than scrutiny of other advertisements, since the reviewing agency can require the
lawyer to prove or verify any fact stated or explain how it was discovered, or require
that the letter be labeled as an advertisement or that it tell the reader how to report
inaccurate or misleading matters. That an agency reviewing such letters might have more
work than one that does not simply does not outweigh the importance of the free flow of
commercial information. Pp. 1921-1924.
Justice BRENNAN, joined by Justice MARSHALL, Justice BLACKMUN, and Justice KENNEDY,
concluded in Part III that, although the validity of Rule 7.3 does not turn on whether
petitioner's letter itself exhibited any of the evils at which the Rule was directed,
respondent's contention that the letter is particularly overreaching, and therefore
unworthy of First Amendment protection, must be addressed since the Amendment's
overbreadth doctrine does not apply to professional advertising. However, although the
letter's liberal use of underscored, uppercase letters and its inclusion of subjective
predictions of client satisfaction might catch the recipient's attention more than would a
bland statement of purely objective facts in small type, the letter presents no risk of
overreaching comparable to that of a lawyer engaged in face-to-face solicitation. In light
of the First Amendment's protection, a State may claim no substantial interest in
restricting9 truthful and nondeceptive lawyer solicitations to those least likely to be
read by the recipient. Moreover, the State may not absolutely ban certain types of
potentially misleading information if the information may also be presented in a
nondeceptive way, or impose a more particularized restriction, unless it asserts, as
respondent has not done in this case, a valid substantial interest that such a restriction
would directly advance. Although a letter may be so misleading as to warrant restriction
if it unduly emphasizes trivial or relatively uninformative facts or offers overblown
assurances of client satisfaction, respondent has not argued such defects here. Such
arguments may be raised and considered on remand. Pp. 1924-1925.
BRENNAN, J., announced the judgment of the Court and delivered the opinion of the Court
with respects to Parts I and II, in which WHITE, MARSHALL, BLACKMUN, STEVENS, and KENNEDY,
JJ., joined, and an opinion with respect to Part III, in which MARSHALL, BLACKMUN, and
KENNEDY, JJ., joined. WHITE, J., filed an opinion concurring in part and dissenting in
part, in which STEVENS, J., joined, post, p. ----. O'CONNOR, J., filed a dissenting
opinion, in which REHNQUIST, C.J., and SCALIA, J., joined, post, p. ----.
Donald L. Cox argued the cause for petitioner. With him on the briefs was Mary Janice
Lintner.
Frank P. Doheny, Jr., argued the cause for respondent. With him on the brief was Joseph L.
Lenihan.*
* Briefs of amici curiae urging affirmance were filed for the Academy of Florida Trial
Lawyers by C. Rufus Pennington III; for the American Bar Association by Robert MacCrate,
Michael Franck, and George Kuhlman; for the Association of Trial Lawyers of America by
Jeffrey Robert White; and for the Florida Bar by Barry Richard and Ray Ferrero, Jr.
Justice BRENNAN announced the judgment of the Court and delivered the opinion of the Court
as to Parts I and II and an opinion as to Part III in which Justice MARSHALL, Justice
BLACKMUN, and Justice KENNEDY join.
This case presents the issue whether a State may, consistent with the First and Fourteenth
Amendments, categorically prohibit lawyers from soliciting legal business for pecuniary
gain by sending truthful and nondeceptive letters to potential clients known to face
particular legal problems.
I
In 1985, petitioner, a member of Kentucky's integrated Bar Association, see Ky.Sup.Ct.
Rule 3.030 (1988), applied to the Kentucky Attorneys Advertising Commission [FN1] for
approval of a letter that he proposed to send "to potential clients who have had a
foreclosure suit filed against them." The proposed letter read as follows:
FN1. The Attorneys Advertising Commission is charged with the responsibility of
"regulating attorney advertising as prescribed" in the Rules of the Kentucky
Supreme Court. Ky.Sup.Ct. Rule 3.135(3) (1988). The Commission's decisions are appealable
to the Board of Governors of the Kentucky Bar Association, Rule 3.135(8)(a), and are
ultimately reviewable by the Kentucky Supreme Court. Rule 3.135(8)(b). "Any attorney
who is in doubt as to the propriety of any professional act contemplated by him" also
has the option of seeking an advisory opinion from a committee of the Kentucky Bar
Association, which, if formally adopted by the Board of Governors, is reviewable by the
Kentucky Supreme Court. Rule 3.530.
"It has come to my attention that your home is being foreclosed on. If this is true,
you may be about to lose your home. Federal law may allow you to keep your home by
ORDERING your creditor [sic ] to STOP and give you more time to pay them.
"You may call my office anytime from 8:30 a.m. to 5:00 p.m. for FREE information on
how you can keep your home.
"Call NOW, don't wait. It may surprise you what I may be able to do for you. Just
call and tell me that you got this letter. Remember it is FREE, there is NO charge for
calling."
The Commission did not find the letter false or misleading. Nevertheless, it declined to
approve petitioner's proposal on the ground that a then-existing Kentucky Supreme Court
Rule prohibited the mailing or delivery of written advertisements "precipitated by a
specific event or occurrence involving or relating to the addressee or0 addressees as
distinct from the general public." Ky.Sup.Ct. Rule 3.135(5)(b)(i). [FN2] The
Commission registered its view that Rule 3.135(5)(b)(i)'s ban on targeted, direct-mail
advertising violated the First Amendment--specifically the principles enunciated in
Zauderer v. Office of Disciplinary Counsel of Supreme Court of Ohio, 471 U.S. 626, 105
S.Ct. 2265, 85 L.Ed.2d 652 (1985)--and recommended that the Kentucky Supreme Court amend
its Rules. See App. to Pet. for Cert. 11a- 15a. Pursuing the Commission's suggestion,
petitioner petitioned the Committee on Legal Ethics (Ethics Committee) of the Kentucky Bar
Association for an advisory opinion as to the Rule's validity. See Ky.Sup.Ct. Rule 3.530;
n. 1, supra. Like the Commission, the Ethics Committee, in an opinion formally adopted by
the Board of Governors of the Bar Association, did not find the proposed letter false or
misleading, but nonetheless upheld Rule 3.135(5)(b)(i) on the ground that it was
consistent with Rule 7.3 of the American Bar Association's Model Rules of Professional
Conduct (1984). App. to Pet. for Cert. 9a.
FN2. Rule 3.135(5)(b)(i) provided in full:
"A written advertisement may be sent or delivered to an individual addressee only if
that addressee is one of a class of persons, other than a family, to whom it is also sent
or delivered at or about the same time, and only if it is not prompted or precipitated by
a specific event or occurrence involving or relating to the addressee or addressees as
distinct from the general public."
On review of the Ethics Committee's advisory opinion, the Kentucky Supreme Court felt
"compelled by the decision in Zauderer to order [Rule 3.135(5)(b)(i) ] deleted,"
726 S.W.2d 299, 300 (1987), and replaced it with the ABA's Rule 7.3, which provides in its
entirety:
" 'A lawyer may not solicit professional employment from a prospective client with
whom the lawyer has no family or prior professional relationship, by mail, in-person or
otherwise, when a significant motive for the lawyer's doing so is the lawyer's pecuniary
gain. The term 'solicit' includes contact in person, by telephone or telegraph, by letter
or other writing, or by other communication directed to a specific recipient, but does not
include letters addressed or advertising circulars distributed generally to persons not
known to need legal services of the kind provided by the lawyer in a particular matter,
but who are so situated that they might in general find such services useful.' " 726
S.W.2d, at 301 (quoting ABA, Model Rule of Professional Conduct 7.3 (1984)).
The court did not specify either the precise infirmity in Rule 3.135(5)(b)(i) or how Rule
7.3 cured it. Rule 7.3 like its predecessor, prohibits targeted, direct-mail solicitation
by lawyers for pecuniary gain, without a particularized finding that the solicitation is
false or misleading. We granted certiorari to resolve whether such a blanket prohibition
is consistent with the First Amendment, made applicable to the States through the
Fourteenth Amendment, 484 U.S. 814, 108 S.Ct. 64, 98 L.Ed.2d 28 (1987), and now reverse.
[FN3]
FN3. We reject respondent's request that we dismiss or affirm this case because "the
Supreme Court of Kentucky granted Shapero precisely the relief which he requested."
Brief for Respondent 11. The court below did, as petitioner prayed, "declare ... rule
[3.135(5)(b)(i) ] void," Motion for Review of Advisory Opinion E-310, No. 86-SC-335
(Sup.Ct.Ky.). The court's ultimate disposition, however, was to adopt a new Rule with the
same defect that petitioner identified in the old one and to "affirm the decision of
the Ethics Committee to deny [petitioner's] request" for approval of his letter. 726
S.W.2d 299, 301 (1987). Petitioner surely cannot be said to have
prevailed below.
Nor does the fact that petitioner never leveled his constitutional challenge specifically
against Rule 7.3 mean that this case presents "federal constitutional issues [that
were] raised here for the first time on review of [a] state court decisio[n],"
Cardinale v. Louisiana, 394 U.S. 437, 438, 89 S.Ct. 1161, 1162, 22 L.Ed.2d 398 (1969). The
parties briefed and argued the constitutionality of a categorical ban on targeted,
direct-mail advertising, and the court below plainly considered and rejected those
arguments as it adopted Model Rule 7.3. See 726 S.W.2d, at 300.
We also decline respondent's invitation to dismiss this case in order to avoid
interference with ongoing state judicial proceedings. See Younger v. Harris, 401 U.S. 37,
91 S.Ct. 746, 27 L.Ed.2d 669 (1971). Once the court below rendered its final judgment in
this case, there was no longer any pending state judicial proceeding.
1 II
[1] Lawyer advertising is in the category of constitutionally protected commercial speech.
See Bates v. State Bar of Arizona, 433 U.S. 350, 97 S.Ct. 2691, 53 L.Ed.2d 810 (1977). The
First Amendment principles governing state regulation of lawyer solicitations for
pecuniary gain are by now familiar: "Commercial speech that is not false or deceptive
and does not concern unlawful activities ... may be restricted only in the service of a
substantial governmental interest, and only through means that directly advance that
interest." Zauderer, supra, 471 U.S., at 638, 105 S.Ct., at 2275 (citing Central
Hudson Gas & Electric Corp. v. Public Service Comm'n of New York, 447 U.S. 557, 566,
100 S.Ct. 2343, 2531, 65 L.Ed.2d 341 (1980)). Since state regulation of commercial speech
"may extend only as far as the interest it serves," Central Hudson, supra, at
565, 100 S.Ct., at 2351, state rules that are designed to prevent the "potential for
deception and confusion ... may be no broader than reasonably necessary to prevent
the" perceived evil. In re R.M.J., 455 U.S. 191, 203, 102 S.Ct. 929, 937, 71 L.Ed.2d
64 (1982).
In Zauderer, application of these principles required that we strike an Ohio rule that
categorically prohibited solicitation of legal employment for pecuniary gain through
advertisements containing information or advice, even if truthful and nondeceptive,
regarding a specific legal problem. We distinguished written advertisements containing
such information or advice from in-person solicitation by lawyers for profit, which we
held in Ohralik v. Ohio State Bar Assn., 436 U.S. 447, 98 S.Ct. 1912, 56 L.Ed.2d 444
(1978), a State may categorically ban. The "unique features of in-person solicitation
by lawyers [that] justified a prophylactic rule prohibiting lawyers from engaging in such
solicitation for pecuniary gain," we observed, are "not present" in the
context of written advertisements. Zauderer, supra, 471 U.S., at 641-642, 105 S.Ct., at
2277.
Our lawyer advertising cases have never distinguished among various modes of written
advertising to the general public. See, e.g., Bates, supra (newspaper advertising); id.,
433 U.S., at 372, n. 26, 97 S.Ct., at 2703, n. 26 (equating advertising in telephone
directory with newspaper advertising); In re R.M.J., supra (mailed announcement cards
treated same as newspaper and telephone directory advertisements). Thus, Ohio could no
more prevent Zauderer from mass-mailing to a general population his offer to represent
women injured by the Dalkon Shield than it could prohibit his publication of the
advertisement in local newspapers. Similarly, if petitioner's letter is neither false nor
deceptive, Kentucky could not constitutionally prohibit him from sending at large an
identical letter opening with the query, "Is your home being foreclosed on?,"
rather than his observation to the targeted individuals that "It has come to my
attention that your home is being foreclosed on." The drafters of Rule 7.3 apparently
appreciated as much, for the Rule exempts from the ban "letters addressed or
advertising circulars distributed generally to persons ... who are so situated that they
might in general find such services useful."
The court below disapproved petitioner's proposed letter solely because it targeted only
persons who were "known to need [the] legal services" offered in his letter, 726
S.W.2d, at 301, rather than the broader group of persons "so situated that they might
in general find such services useful." Generally, unless the advertiser is inept, the
latter group would include members of the former. The only reason to disseminate an
advertisement of particular legal services among those persons who are "so situated
that they might in general find such services useful" is to reach individuals2 who
actually "need legal services of the kind provided [and advertised] by the
lawyer." But the First Amendment does not permit a ban on certain speech merely
because it is more efficient; the State may not constitutionally ban a particular letter
on the theory that to mail it only to those whom it would most interest is somehow
inherently objectionable.
The court below did not rely on any such theory. See also Brief for Respondent 37
(conceding that "targeted direct mail advertising "--as distinguished from
"solicitation "--"is constitutionally protected") (emphasis in
original). Rather, it concluded that the State's blanket ban on all targeted, direct-mail
solicitation was permissible because of the "serious potential for abuse inherent in
direct solicitation by lawyers of potential clients known to need specific legal
services." 726 S.W.2d, at 301. By analogy to Ohralik, the court observed:
"Such solicitation subjects the prospective client to pressure from a trained lawyer
in a direct personal way. It is entirely possible that the potential client may feel
overwhelmed by the basic situation which caused the need for the specific legal services
and may have seriously impaired capacity for good judgment, sound reason and a natural
protective self-interest. Such a condition is full of the possibility of undue influence,
overreaching and intimidation." 726 S.W.2d, at 301.
Of course, a particular potential client will feel equally "overwhelmed" by his
legal troubles and will have the same "impaired capacity for good judgment"
regardless of whether a lawyer mails him an untargeted letter or exposes him to a
newspaper advertisement--concededly constitutionally protected activities--or instead
mails a targeted letter. The relevant inquiry is not whether there exist potential clients
whose "condition" makes them susceptible to undue influence, but whether the
mode of communication poses a serious danger that lawyers will exploit any such
susceptibility. Cf. Ohralik, supra, 436 U.S., at 470, 98 S.Ct., at 1926 (MARSHALL, J.,
concurring in part and concurring in judgment) ("What is objectionable about
Ohralik's behavior here is not so much that he solicited business for himself, but rather
the circumstances in which he performed that solicitation and the means by which he
accomplished it").
Thus, respondent's facile suggestion that this case is merely "Ohralik in
writing" misses the mark. Brief for Respondent 10. In assessing the potential for overreaching and undue influence, the mode of communication makes
all the difference. Our decision in Ohralik that a State could categorically ban all
in-person solicitation turned on two factors. First was our characterization of
face-to-face solicitation as "a practice rife with possibilities for overreaching,
invasion of privacy, the exercise of undue influence, and outright fraud." Zauderer,
471 U.S., at 641, 105 S.Ct., at 2277. See Ohralik, supra, 436 U.S., at 457-458, 464-465,
98 S.Ct., at 1919- 1920, 1922-1923. Second, "unique ... difficulties," Zauderer,
supra, 471 U.S., at 641, 105 S.Ct., at 2277, would frustrate any attempt at state
regulation of in-person solicitation short of an absolute ban because such solicitation is
"not visible or otherwise open to public scrutiny." Ohralik, 436 U.S., at 466,
98 S.Ct., at 1924. See also ibid. ("[I]n- person solicitation would be virtually
immune to effective oversight and regulation by the State or by the legal
profession") (footnote omitted). Targeted, direct-mail solicitation is
distinguishable from the in-person solicitation in each respect.
Like print advertising, petitioner's letter--and targeted, direct-mail solicitation
generally--"poses much less risk of overreaching or undue influence" than does
in-person solicitation, Zauderer, 471 U.S., at 642, 105 S.Ct., at 2277. Neither mode of
written communication involves "the coercive force of the personal presence of a
trained advocate" or the "pressure on the potential client for an immediate
yes-or-no answer to the offer of representation." Ibid. Unlike the potential client
with a badgering advocate breathing down his neck, the recipient of a letter and the
"reader of an advertisement ... can 'effectively avoid further bombardment of [his]
sensibilities simply by averting [his] eyes,' " Ohralik, supra, 436 U.S., at 465, n.
25, 98 S.Ct., at 1923, n. 25 (quoting Cohen v. California, 403 U.S. 15, 21, 91 S.Ct. 1780,
1786, 29 L.Ed.2d 284 (1971)). A letter, like a printed advertisement
(but unlike a lawyer), can readily be put in a drawer to be considered later, ignored, or
discarded. In short, both types of written solicitation "conve[y] information about
legal services [by means] that [are] more conducive to reflection and the exercise of
choice on the part of the consumer than is personal solicitation by an attorney."
Zauderer, supra, 471 U.S., at 642, 105 S.Ct., at 2277. Nor does a targeted letter invade
the recipient's privacy any more than does a substantively identical letter mailed at
large. The invasion, if any, occurs when the lawyer discovers the recipient's legal
affairs, not when he confronts the recipient with the discovery.
Admittedly, a letter that is personalized (not merely targeted) to the recipient presents
an increased risk of deception, intentional or inadvertent. It could, in certain
circumstances, lead the recipient to overestimate the lawyer's familiarity with the case
or could implicitly suggest that the recipient's legal problem is more dire than it really
is. See Brief for ABA as Amicus Curiae 9. Similarly, an inaccurately targeted letter could
lead the recipient to believe she has a legal problem that she does not actually have or,
worse yet, could offer erroneous legal advice. See, e.g., Leoni v. State Bar of
California, 39 Cal.3d 609, 619-620, 217 Cal.Rptr. 423, 429, 704 P.2d 183, 189 (1985),
summarily dism'd, 475 U.S. 1001, 106 S.Ct. 1170, 89 L.Ed.2d 290 (1986).
But merely because targeted, direct-mail solicitation presents lawyers with opportunities
for isolated abuses or mistakes does not justify a total ban on that mode of protected
commercial speech. See In re R.M.J., 455 U.S., at 203, 102 S.Ct., at 937. The State can
regulate such abuses and minimize mistakes through far less restrictive and more precise
means, the most obvious of which is to require the lawyer to file any solicitation letter
with a state agency, id., at 206, 102 S.Ct., at 939, giving the State ample opportunity to
supervise mailings and penalize actual abuses. The "regulatory difficulties"
that are "unique" to in-person lawyer solicitation, Zauderer, supra, 471 U.S.,
at 641, 105 S.Ct., at 2277--solicitation that is "not visible or otherwise open to
public scrutiny" and for which it is "difficult or impossible to obtain reliable
proof of what actually took place," Ohralik, supra, 436 U.S., at 466, 98 S.Ct., at
1924--do not apply to written solicitations. The court below offered no basis for its
"belie[f] [that] submission of a blank form letter to the Advertising Commission
[does not] provid[e] a suitable protection to the public from overreaching, intimidation
or misleading private targeted mail solicitation." 726 S.W.2d, at 301. Its concerns
were presumably those expressed by the ABA House of Delegates in its comment to Rule 7.3:
"State lawyer discipline agencies struggle for resources to investigate specific
complaints, much less for those necessary to screen lawyers' mail solicitation material.
Even if they could examine such materials, agency staff members are unlikely to know
anything about the lawyer or about the prospective client's underlying problem. Without
such knowledge they cannot determine whether the lawyer's representations are
misleading." ABA, Model Rules of Professional Conduct, pp. 93-94 (1984).
The record before us furnishes no evidence that scrutiny of targeted solicitation letters
will be appreciably more burdensome or less reliable than scrutiny of advertisements. See
Bates, 433 U.S., at 379, 97 S.Ct., at 2706; id., at 387, 97 S.Ct., at 2711 (Burger, C.J.,
concurring in part and dissenting in part) (objecting to "enormous4 new regulatory
burdens called for by" Bates ). As a general matter, evaluating a targeted
advertisement does not require specific information about the recipient's identity and
legal problems any more than evaluating a newspaper advertisement requires like
information about all readers. If the targeted letter specifies facts that relate to
particular recipients (e.g., "It has come to my attention that your home is being
foreclosed on"), the reviewing agency has innumerable options to minimize mistakes.
It might, for example, require the lawyer to prove the truth of the fact stated (by
supplying copies of the court documents or material that led the lawyer to the fact); it
could require the lawyer to explain briefly how he or she discovered the fact and verified
its accuracy; or it could require the letter to bear a label identifying it as an
advertisement, see id., at 384, 97 S.Ct., at 2709 (dictum); In re R.M.J., supra, 455 U.S.,
at 206, n. 20, 102 S.Ct., at 939, n. 20, or directing the recipient how to report
inaccurate or misleading letters. To be sure, a state agency or bar association that
reviews solicitation letters might have more work than one that does not. But "[o]ur
recent decisions involving commercial speech have been grounded in the faith that the free
flow of commercial information is valuable enough to justify imposing on would-be
regulators the costs of distinguishing the truthful from the false, the helpful from the
misleading, and the harmless from the harmful." Zauderer, supra, 471 U.S., at 646,
105 S.Ct., at 2279.
III
[2] The validity of Rule 7.3 does not turn on whether petitioner's letter itself exhibited
any of the evils at which Rule 7.3 was directed. See Ohralik, 436 U.S., at 463-464, 466,
98 S.Ct., at 1922-1923, 1923. Since, however, the First Amendment overbreadth doctrine
does not apply to professional advertising, see Bates, 433 U.S., at 379-381, 97 S.Ct., at
2706-2707 we address respondent's contentions that petitioner's letter is particularly
overreaching, and therefore unworthy of First Amendment protection. Id., at 381, 97 S.Ct.,
at 2707. In that regard, respondent identifies two features of the letter before us that,
in its view, coalesce to convert the proposed letter into "high pressure
solicitation, overbearing solicitation," Brief for Respondent 20, which is not
protected. First, respondent asserts that the letter's liberal use of underscored,
uppercase letters (e.g., "Call NOW, don't wait"; "it is FREE, there is NO
charge for calling") "fairly shouts at the recipient ... that he should employ
Shapero." Id., at 19. See also Brief in Opposition 11 ("Letters of solicitation
which shout commands to the individual, targeted recipient in words in underscored
capitals are of a different order from advertising and are subject to proscription").
Second, respondent objects that the letter contains assertions (e.g., "It may
surprise you what I may be able to do for you") that "stat[e] no affirmative or
objective fact," but constitute "pure salesman puffery, enticement for the
unsophisticated, which commits Shapero to nothing." Brief for Respondent 20.
The pitch or style of a letter's type and its inclusion of subjective predictions of
client satisfaction might catch the recipient's attention more than would a bland
statement of purely objective facts in small type. But a truthful and nondeceptive letter,
no matter how big its type and how much it speculates can never "shou[t] at the
recipient" or "gras[p] him by the lapels," id., at 19, as can a lawyer
engaging in face-to-face solicitation. The letter simply presents no comparable risk of
overreaching. And so long as the First Amendment protects the right to solicit legal
business, the State may claim no substantial interest in restricting truthful and
nondeceptive lawyer solicitations to those least likely to be read by the recipient.
Moreover, the First Amendment limits the State's authority to dictate what information an
attorney may convey in soliciting legal business. "[T]he States may not5 place an
absolute prohibition on certain types of potentially misleading information ... if the
information may also be presented in a way that is not deceptive," unless the State
"assert[s] a substantial interest" that such a restriction would directly
advance. In re R.M.J., 455 U.S., at 203, 102 S.Ct., at 937. Nor may a State impose a more
particularized restriction without a similar showing. Aside from the interests that we
have already rejected, respondent offers none.
To be sure, a letter may be misleading if it unduly emphasizes trivial or "relatively
uninformative fact[s]," In re R.M.J., supra, at 205, 102 S.Ct., at 938 (lawyer's
statement, "in large capital letters, that he was a member of the Bar of the Supreme
Court of the United States"), or offers overblown assurances of client satisfaction,
cf. In re Von Wiegen, 63 N.Y.2d 163, 179, 481 N.Y.S.2d 40, 49, 470 N.E.2d 838, 847 (1984)
(solicitation letter to victims of massive disaster informs them that "it is [the
lawyer's] opinion that the liability of the defendants is clear"), cert. denied, 472
U.S. 1007, 105 S.Ct. 2701, 86 L.Ed.2d 717 (1985); Bates, supra, 433 U.S., at 383-384, 97
S.Ct., at 2709 ("[A]dvertising claims as to the quality of legal services ... may be
so likely to be misleading as to warrant restriction"). Respondent does not argue
before us that petitioner's letter was misleading in those respects. Nor does respondent
contend that the letter is false or misleading in any other respect. Of course, respondent
is free to raise, and the Kentucky courts are free to consider, any such argument on
remand.
The judgment of the Supreme Court of Kentucky is reversed, and the case is remanded for
further proceedings not inconsistent with this opinion.
It is so ordered.
Justice WHITE, with whom Justice STEVENS joins, concurring in part and dissenting in part.
I agree with Parts I and II of the Court's opinion, but am of the view that the matters
addressed in Part III should be left to the state courts in the first instance.
Justice O'CONNOR, with whom THE CHIEF JUSTICE and Justice SCALIA join, dissenting.
Relying primarily on Zauderer v. Office of Disciplinary Counsel of Supreme Court of Ohio,
471 U.S. 626, 105 S.Ct. 2265, 85 L.Ed.2d 652 (1985), the Court holds that States may not
prohibit a form of attorney advertising that is potentially more pernicious than the
advertising at issue in that case. I agree with the Court that the reasoning in Zauderer
supports the conclusion reached today. That decision, however, was itself the culmination
of a line of cases built on defective premises and flawed reasoning. As today's decision
illustrates, the Court has been unable or unwilling to restrain the logic of the
underlying analysis within reasonable bounds. The resulting interference with important
and valid public policies is so destructive that I believe the analytical framework itself
should now be reexamined.
I
Zauderer held that the First Amendment was violated by a state rule that forbade attorneys
to solicit or accept employment through advertisements containing information or advice
regarding a specific legal problem. See id., at 639-647, 105 S.Ct., at 2275-2280. I
dissented from this holding because I believed that our precedents permitted, and good
judgment required, that we give greater deference to the States' legitimate efforts to
regulate advertising by their attorneys. Emphasizing the important differences between
professional services and standardized consumer products, I concluded that unsolicited
legal advice was not analogous to the free samples that are often used to promote sales in
other contexts. First, the quality of legal services is typically more difficult for most
laypersons to evaluate, and the consequences of a mistaken evaluation of the6 "free
sample" may be much more serious. For that reason, the practice of offering
unsolicited legal advice as a means of enticing potential clients into a professional
relationship is much more likely to be misleading than superficially similar practices in
the sale of ordinary consumer goods. Second, and more important, an attorney has an
obligation to provide clients with complete and disinterested advice. The advice contained
in unsolicited "free samples" is likely to be colored by the lawyer's own
interest in drumming up business, a result that is sure to undermine the professional
standards that States have a substantial interest in maintaining.
Zauderer dealt specifically with a newspaper advertisement. Today's decision--which
invalidates a similar rule against targeted, direct-mail advertising--wraps the protective
mantle of the Constitution around practices that have even more potential for abuse.
First, a personalized letter is somewhat more likely "to overpower the will and
judgment of laypeople who have not sought [the lawyer's] advice." Zauderer, supra, at
678, 105 S.Ct., at 2296 (O'CONNOR, J., concurring in part, concurring in judgment in part,
and dissenting in part). For people whose formal contacts with the legal system are
infrequent, the authority of the law itself may tend to cling to attorneys just as it does
to police officers. Unsophisticated citizens, understandably intimidated by the courts and
their officers, may therefore find it much more difficult to ignore an apparently
"personalized" letter from an attorney than to ignore a general advertisement.
Second, "personalized" form letters are designed to suggest that the sender has
some significant personal knowledge about, and concern for, the recipient. Such letters
are reasonably transparent when they come from somebody selling consumer goods or stock
market tips, but they may be much more misleading when the sender belongs to a profession
whose members are ethically obliged to put their clients' interests ahead of their own.
Third, targeted mailings are more likely than general advertisements to contain advice
that is unduly tailored to serve the pecuniary interests of the lawyer. Even if such
mailings are reviewed in advance by a regulator, they will rarely be seen by the bar in
general. Thus, the lawyer's professional colleagues will not have the chance to observe
how the desire to sell oneself to potential customers has been balanced against the duty
to provide objective legal advice. An attorney's concern with maintaining a good
reputation in the professional community, which may in part be motivated by long-term
pecuniary interests, will therefore provide less discipline in this context than in the
case of general advertising.
Although I think that the regulation at issue today is even more easily defended than the
one at issue in Zauderer, I agree that the rationale for that decision may fairly be
extended to cover today's case. Targeted direct- mail advertisements--like general
advertisements but unlike the kind of in- person solicitation that may be banned under
Ohralik v. Ohio State Bar Assn., 436 U.S. 447, 98 S.Ct. 1912, 56 L.Ed.2d 444 (1978)--can
at least theoretically be regulated by the States through prescreening mechanisms. In-
person solicitation, moreover, is inherently more prone to abuse than almost any form of
written communication. Zauderer concluded that the decision in Ohralik was limited by
these "unique features" of in-person solicitation, see 471 U.S., at 641, 105
S.Ct., at 2277, and today's majority simply applies the logic of that interpretation of
Ohralik to the case before us.
II
Attorney advertising generally falls under the rubric of "commercial speech."
Political speech, we have often noted, is at the core of the First Amendment. See, e.g.,
Boos v. Barry, 485 U.S. 312, 318, 108 S.Ct. 1157, ----, 99 L.Ed.2d 333 (1988). One reason
for the special status of political speech was suggested in a metaphor that has become
almost as familiar as the principle7 that it sought to justify: "[W]hen men have
realized that time has upset many fighting faiths, they may come to believe ... that the
ultimate good desired is better reached by free trade in ideas--that the best test of
truth is the power of the thought to get itself accepted in the competition of the market,
and that truth is the only ground upon which their wishes safely can be carried out. That
at any rate is the theory of our Constitution." Abrams v. United States, 250 U.S.
616, 630, 40 S.Ct. 17, 22, 63 L.Ed. 1173 (1919) (Holmes, J. dissenting). Cf., e.g.,
Hustler Magazine, Inc. v. Falwell, 485 U.S. 46, 50-51, 108 S.Ct. 876, 879, 99 L.Ed.2d 41
(1988). Traditionally, the constitutional fence around this metaphorical marketplace of
ideas had not shielded the actual marketplace of purely commercial transactions from
governmental regulation.
In Virginia Pharmacy Bd. v. Virginia Citizens Consumer Council, Inc., 425 U.S. 748, 96
S.Ct. 1817, 48 L.Ed.2d 346 (1976), however, the Court concluded that the First Amendment
protects the communication of the following so-called "idea": "I will sell
you the X prescription drug at the Y price." See id., at 761, 96 S.Ct., at 1825. The
Court argued that the public interest requires that private economic decisions be well
informed, and it suggested that no satisfactory line could be drawn between ideas about
public affairs and information relevant to such private decisions. Id., at 762-765, 96
S.Ct., at 1825-1827. The dissent observed that the majority had overstated the
difficulties of distinguishing public affairs from such matters as the "decision ...
to purchase one or another kind of shampoo." Id., at 787, 96 S.Ct., at 1838
(REHNQUIST, J., dissenting). The dissent also foresaw that the logic of Virginia Pharmacy
would almost necessarily extend to advertising by physicians and attorneys. Id., at 785,
96 S.Ct., at 1837. This prediction soon proved correct, see Bates v. State Bar of Arizona,
433 U.S. 350, 97 S.Ct. 2691, 53 L.Ed.2d 810 (1977), and subsequent decisions have
radically curtailed the power of the States to forbid conduct that I believe
"promote[s] distrust of lawyers and disrespect for our own system of justice."
Id., at 394, 97 S.Ct., at 2714 (Powell, J., concurring in part and dissenting in part).
The latest developments, in Zauderer and now today, confirm that the Court should apply
its commercial speech doctrine with more discernment than it has shown in these cases.
Decisions subsequent to Virginia Pharmacy and Bates, moreover, support the use of
restraint in applying this doctrine to attorney advertising. We have never held, for
example, that commercial speech has the same constitutional status as speech on matters of
public policy, and the Court has consistently purported to review laws regulating
commercial speech under a significantly more deferential standard of review.
"Expression concerning purely commercial transactions has come within the ambit of
the [First] Amendment's protection only recently.... To require a parity of constitutional
protection for commercial and noncommercial speech alike could invite dilution, simply by
a leveling process, of the force of the Amendment's guarantee with respect to the latter
kind of speech. Rather than subject the First Amendment to such a devitalization, we
instead have afforded commercial speech a limited measure of protection, commensurate with
its subordinate position in the scale of First Amendment values, while allowing modes of
regulation that might be impermissible in the realm of noncommercial expression."
Ohralik v. Ohio State Bar Assn., supra, 436 U.S., at 455-456, 98 S.Ct., at 1918 (footnote
omitted).
A standardized legal test has been devised for commercial speech cases. Under that test,
such speech is entitled to constitutional protection only if it concerns lawful activities
and is not misleading; if the speech is protected, government may still ban or regulate it
by laws that directly advance a substantial governmental interest8 and are appropriately
tailored to that purpose. See Central Hudson Gas & Electric Corp. v. Public Service
Comm'n of New York, 447 U.S. 557, 566, 100 S.Ct. 2343, 2351, 65 L.Ed.2d 341 (1980).
Applying that test to attorney advertising, it is clear to me that the States should have
considerable latitude to ban advertising that is "potentially or demonstrably
misleading," In re R.M.J., 455 U.S. 191, 202, 102 S.Ct. 929, 937, 71 L.Ed.2d 64
(1982) (emphasis added), as well as truthful advertising that undermines the substantial
governmental interest in promoting the high ethical standards that are necessary in the
legal profession.
Some forms of advertising by lawyers might be protected under this test. Announcing the
price of an initial consultation might qualify, for example, especially if appropriate
disclaimers about the costs of other services were included. Even here, the inherent
difficulties of policing such advertising suggest that we should hesitate to interfere
with state rules designed to ensure that adequate disclaimers are included and that such
advertisements are suitably restrained.
As soon as one steps into the realm of prices for "routine" legal services such
as uncontested divorces and personal bankruptcies, however, it is quite clear to me that
the States may ban such advertising completely. The contrary decision in Bates was in my
view inconsistent with the standard test that is now applied in commercial speech cases.
Until one becomes familiar with a client's particular problems, there is simply no way to
know that one is dealing with a "routine" divorce or bankruptcy. Such an
advertisement is therefore inherently misleading if it fails to inform potential clients
that they are not necessarily qualified to decide whether their own apparently simple
problems can be handled by "routine" legal services. Furthermore, such
advertising practices will undermine professional standards if the attorney accepts the
economic risks of offering fixed rates for solving apparently simple problems that will
sometimes prove not to be so simple after all. For a lawyer to promise the world that such
matters as uncontested divorces can be handled for a flat fee will inevitably create
incentives to ignore (or avoid discovering) the complexities that would lead a
conscientious attorney to treat some clients' cases as anything but routine. It may be
possible to devise workable rules that would allow something more than the most minimal
kinds of price advertising by attorneys. That task, however, is properly left to the
States, and it is certainly not a fit subject for constitutional adjudication. Under the
Central Hudson test, government has more than ample justification for banning or strictly
regulating most forms of price advertising.
Solicitation practices like the "free sample" techniques approved by Zauderer
and today's decision are even less deserving of constitutional protection than price
advertising for supposedly routine legal services. Applying the Central Hudson test to the
regulation at issue today, for example, I think it clear that Kentucky has a substantial
interest in preventing the potentially misleading effects of targeted, direct-mail
advertising as well as the corrosive effects that such advertising can have on appropriate
professional standards. Soliciting business from strangers who appear to need particular
legal services, when a significant motive for the offer is the lawyer's pecuniary gain,
always has a tendency to corrupt the solicitor's professional judgment. This is especially
true when the solicitation includes the offer of a "free sample," as
petitioner's proposed letter does. I therefore conclude that American Bar Association
Model Rule of Professional Conduct 7.3 (1984) sweeps no more broadly than is necessary to
advance a substantial governmental interest. See Central Hudson, supra, 447 U.S., at 566,
100 S.Ct., at 2351. The Kentucky Supreme Court correctly found that petitioner's letter
could permissibly be banned under Rule 7.3, and I dissent from the Court's decision to
reverse that judgment.
III
The roots of the error in our attorney advertising cases are a defective analogy between
professional services and standardized consumer products and a correspondingly
inappropriate skepticism about the States' justifications for their regulations. In Bates,
for example, the majority appeared to demand conclusive proof that the country would be
better off if the States were allowed to retain a rule that served "to inhibit the
free flow of commercial information and to keep the public in ignorance." 433 U.S.,
at 365, 97 S.Ct., at 2700. Although the opinion contained extensive discussion of the
proffered justifications for restrictions on price advertising, the result was little more
than a bare conclusion that "we are not persuaded that price advertising will harm
consumers." See id., at 368-379, 97 S.Ct., at 2701- 2706. Dismissing Justice Powell's
careful critique of the implicit legislative factfinding that underlay its analysis, the
Bates majority simply insisted on concluding that the benefits of advertising outweigh its
dangers. Compare id., at 373, n. 28, 97 S.Ct., at 2704, n. 28, with id., at 391-400, 97
S.Ct., at 2712-2717 (Powell, J., concurring in part and dissenting in part). In my view,
that policy decision was not derived from the First Amendment, and it should not have been
used to displace a different and no less reasonable policy decision of the State whose
regulation was at issue.
Bates was an early experiment with the doctrine of commercial speech, and it has proved to
be problematic in its application. Rather than continuing to work out all the consequences
of its approach, we should now return to the States the legislative function that has so
inappropriately been taken from them in the context of attorney advertising. The Central
Hudson test for commercial speech provides an adequate doctrinal basis for doing so, and
today's decision confirms the need to reconsider Bates in the light of that doctrine.
Even if I agreed that this Court should take upon itself the task of deciding what forms
of attorney advertising are in the public interest, I would not agree with what it has
done. The best arguments in favor of rules permitting attorneys to advertise are founded
in elementary economic principles. See, e.g., Hazard, Pearce, & Stempel, Why Lawyers
Should Be Allowed to Advertise: A Market Analysis of Legal Services, 58 N.Y.U.L.Rev. 1084
(1983). Restrictions on truthful advertising, which artificially interfere with the
ability of suppliers to transmit price information to consumers, presumably reduce the
efficiency of the mechanisms of supply and demand. Other factors being equal, this should
cause or enable suppliers (in this case attorneys) to maintain a price/quality ratio in
some of their services that is higher than would otherwise prevail. Although one could
probably not test this hypothesis empirically, it is inherently plausible. Nor is it
implausible to imagine that one effect of restrictions on lawyer advertising, and perhaps
sometimes an intended effect, is to enable attorneys to charge their clients more for some
services (of a given quality) than they would be able to charge absent the restrictions.
Assuming, arguendo, that the removal of advertising restrictions should lead in the short
run to increased efficiency in the provision of legal services, I would not agree that we
can safely assume the same effect in the long run. The economic argument against these
restrictions ignores the delicate role they may play in preserving the norms of the legal
profession. While it may be difficult to defend this role with precise economic logic, I
believe there is a powerful argument in favor of restricting lawyer advertising and that
this argument is at the very least not easily refuted by economic analysis.
One distinguishing feature of any profession, unlike other occupations that may be equally
respectable, is that membership entails an ethical obligation to temper one's selfish
pursuit of economic success by adhering to standards of conduct that could not be enforced
either by legal fiat or0 through the discipline of the market. There are sound reasons to
continue pursuing the goal that is implicit in the traditional view of professional life.
Both the special privileges incident to membership in the profession and the advantages
those privileges give in the necessary task of earning a living are means to a goal that
transcends the accumulation of wealth. That goal is public service, which in the legal
profession can take a variety of familiar forms. This view of the legal profession need
not be rooted in romanticism or self-serving sanctimony, though of course it can be.
Rather, special ethical standards for lawyers are properly understood as an appropriate
means of restraining lawyers in the exercise of the unique power that they inevitably
wield in a political system like ours.
It is worth recalling why lawyers are regulated at all, or to a greater degree than most
other occupations, and why history is littered with failed attempts to extinguish lawyers
as a special class. See generally R. Pound, The Lawyer from Antiquity to Modern Times
(1953). Operating a legal system that is both reasonably efficient and tolerably fair
cannot be accomplished, at least under modern social conditions, without a trained and
specialized body of experts. This training is one element of what we mean when we refer to
the law as a "learned profession." Such knowledge by its nature cannot be made
generally available, and it therefore confers the power and the temptation to manipulate
the system of justice for one's own ends. Such manipulation can occur in at least two
obvious ways. One results from overly zealous representation of the client's interests;
abuse of the discovery process is one example whose causes and effects (if not its cure)
is apparent. The second, and for present purposes the more relevant, problem is abuse of
the client for the lawyer's benefit. Precisely because lawyers must be provided with
expertise that is both esoteric and extremely powerful, it would be unrealistic to demand
that clients bargain for their services in the same arm's-length manner that may be
appropriate when buying an automobile or choosing a dry cleaner. Like physicians, lawyers
are subjected to heightened ethical demands on their conduct towards those they serve.
These demands are needed because market forces, and the ordinary legal prohibitions
against force and fraud, are simply insufficient to protect the consumers of their
necessary services from the peculiar power of the specialized knowledge that these
professionals possess.
Imbuing the legal profession with the necessary ethical standards is a task that involves
a constant struggle with the relentless natural force of economic self-interest. It cannot
be accomplished directly by legal rules, and it certainly will not succeed if sermonizing
is the strongest tool that may be employed. Tradition and experiment have suggested a
number of formal and informal mechanisms, none of which is adequate by itself and many of
which may serve to reduce competition (in the narrow economic sense) among members of the
profession. A few examples include the great efforts made during this century to improve
the quality and breadth of the legal education that is required for admission to the bar;
the concomitant attempt to cultivate a subclass of genuine scholars within the profession;
the development of bar associations that aspire to be more than trade groups; strict
disciplinary rules about conflicts of interest and client abandonment; and promotion of
the expectation that an attorney's history of voluntary public service is a relevant
factor in selecting judicial candidates.
Restrictions on advertising and solicitation by lawyers properly and significantly serve
the same goal. Such restrictions act as a concrete, day- to-day reminder to the practicing
attorney of why it is improper for any member of this profession to regard it as a trade
or occupation like any other. There is no guarantee, of course, that the restrictions will
always have the desired effect, and they are surely not a1 sufficient means to their
proper goal. Given their inevitable anticompetitive effects, moreover, they should not be
thoughtlessly retained or insulated from skeptical criticism. Appropriate modifications
have been made in the light of reason and experience, and other changes may be suggested
in the future.
In my judgment, however, fairly severe constraints on attorney advertising can continue to
play an important role in preserving the legal profession as a genuine profession.
Whatever may be the exactly appropriate scope of these restrictions at a given time and
place, this Court's recent decisions reflect a myopic belief that "consumers,"
and thus our Nation, will benefit from a constitutional theory that refuses to recognize
either the essence of professionalism or its fragile and necessary foundations. Compare,
e.g., Bates, 433 U.S., at 370-372, 97 S.Ct., at 2702-2703, with id., at 400-401, and n.
11, 97 S.Ct., at 2717-2718, and n. 11 (Powell, J., concurring in part and dissenting in
part). In one way or another, time will uncover the folly of this approach. I can only
hope that the Court will recognize the danger before it is too late to effect a worthwhile
cure.