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Refund policy
Most of our products have a 31-day Money Back Guarantee (MBG). Read more about eligibility details below.
Digital Products
Eligible refunds are only issued for cancellations within 31 days of your purchase or initial subscription term. You can cancel your subscription through My Accounts or contact us to cancel with an Agent.
Eligible refunds are only issued for cancellations within 31 days of your purchase or initial subscription term. You can cancel your subscription through My Accounts or contact us to cancel with an Agent.
The following are NOT eligible for a refund:
- Renewals: Subscription renewals are not covered. You will have access through the end of your term if you cancel after a renewal.
- Free Trials: Subscriptions that start with a free trial are not covered. To avoid being charged, cancel within the free trial period.
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3rd Party Purchases: If you originally purchased through a third party (like Amazon, Apple, Android, TikTok Shop, etc.) you will need to check their return policy and process any cancellations, returns, or refunds through their store.
Supplements, Accessories and Equipment
The 31-day MBG window starts on the date of delivery for physical BODi products.
The 31-day MBG window starts on the date of delivery for physical BODi products.
- Kits (including Belle Vitale All-In Kit): All components included in a bundle must be returned to be eligible for a refund.
Bikes (US & CA)
- Bike Terms and Conditions
- Bike Product Manual
Learn more about refunds for: